Our Value and Obligation
Adhering to the "Integrity, Sharing, Win-win" cooperation concept.
Grow together with agents, implement the unified price rules, strictly regulate the sales channels, and provide necessary resource support and regional protection.
Focus on user needs, explore product applications, optimize product functions, and truly help users improve efficiency and create revenue.
Onsite Service
On-site training is available,sales manager or technician go to customers' & parnters' site to teach and train.
Customers & parnters also can come to our factory for free learning & training ,we provide accommodation too.
To ensure continuous product iteration and technological innovation, we have a highly skilled and experienced technical team.
With exclusive partners in more than fifty countries, we share cooperation and co-creation.
Online Service
Vicut believe good service always get loyal clients, 24/7 online service ,all-round technical support & solutions offered within 8 hours.
Remote training , available user manual and operation video are provided.
Our team is familiar with many user use cases, and we can share applications that can help you improve the effectiveness of our products.
To ensure agents succeed, we provide full-process support from the beginning of cooperation, including exclusive market protection, product and technical training, sales experience and resource sharing, market and application exchanges, and marketing promotion support.
Payment and Shipping
Before you make order, please confirm with us your shipping option, you can arrange your forwarder to pick up the goods from our factory or we can delivery it to the port. We are not responsible for any import taxes, clearance cost, port charges etc.
Service Center
